I phoned the call centre and wait more than a hour with the computer reminding me the whole time they will answer soon. After an hour I am just been cut off. Then I had to start the process all over again I also phoned earlier and wait a long period without any response from the call centre. I want ...
After trying to get hold of Telkom for the last two and a half weeks, I just gave up and I was forced to report them on HelloPeter. I currently have a prepaid telephone line which I do not use and want to cancel, but I am unable to get through to them in order to do so. I would hereby like to ...
I have called and called to try and get Telkom to cancel my telephone line - you stay on hold for 30 min at a time and then get cut off. but if you call billing you go straight through, so i did that and spoke to a lady who put me through to the same line you have to hold on to. SHOCKING - I want ...
I had to report this fault several times and no response. The final report was on Monday and the last reference is 482CRK270114 - I get the same message over and over - they will endeavour to fix the line... When ...
I've reported a fault on our business line on 23 January 2014. In the meantime I've phoned daily for updates on the matter. The fault was only assigned to a technician on 28 January and after 12 calls and 3 Facebook posts on Telkom's wall, I was eventually told that a technician will attend to my ...
I required some information that apparently a sales representative will only be able to supply me with and after holding the line for more than 16min Michelle assured me that a rep will contact me within 24hr, Its been 48hrs and still no phone call?. How pathetic, due to the fact that our company ...