My business line has been disconnected due to incompetence of the accounts dept. reflecting a ADSL LINE that I do not have. I have phoned many times only to be put to one department to the next to no avail sent letters and fax and now they have cut my line due to their incompetence. This is a ...
I recently posted a complaint about Telkom for unlawfully debiting my bank account for the service that I do not know of. It is for the third time today my account is debited for R1550.00 with reference no: TELK500701239U130. I Phoned the head office and they agreed that it is an internal in their ...
Hi I am frustrated with the lack of response from the telkom technicians who have visited my home on 3 occasions. They make excuses and write reports instead of resolving the problem with my telephone line which is out of order from 27 August 2013. WILL SOMEONE PLEASE HELP!!! ...
I have not had any telkom service at home for 5 weeks now. When i initially reported my fault, it was captured incorrecly by telkom as 'slow adsl' as opposed to 'NO adsl'. So that case number was cancelled and a new one was re-issued. That was after 2 weeks. Now, 3 weeks later, i still don't have ...
I have been trying to cancel my contract with Telkom since June. Every time they say that I must email or fax my request, which I have done countless times, and still they haven't cancelled my contract!! I don't even have the landline any more but they still charge me monthly for it!!! ...
I cancelled my Telkom residential line (ref 82537168A) on 23 July 2013 and was informed it takes 30 days. On 1 September however a debit order for R157 was collected from my bank account. I called to follow up (Ref 27027630) and I was informed the debit order was never cancelled. I was promised a ...