I recieved an sms telling me that a technician would be at my house to install my line the next day. No one ever arrived, after i phoned the call centre they eventually said that no technician was assigned. They set up a new date, i got another confirmation sms, the next day no one arrived again. ...
I recently bought and relocated to a complex which never made provision for Telkom lines. I seriously require a Telkom land line as I run a home office. The new Telkom Mobile is not sufficient for the internet speed I require. As a possible solution, my backyard is against another complex. This ...
We have what is supposed to be a 4mg line, but there is no way I am working on a line with that speed. We have upgraded and upgraded and upgraded with no service upgrade to go with the money we spend. Your service is atrocious! Last month we were taxed R300... because we paid early. I work at home ...
After viewing the package on their website i called Telkom and applied for a 2mps uncapped line, the total cost was 644pm inclusive of everything, please refer to your recorded phone calls for my account-i spoke to more than one person. Telkom came and connected everything, firstly the internet was ...
We fell into arrears as a result of my husband not working, we arranged that we will pay small amounts for August and September in order to keep the account active so as not to cancel our line. Then about 14 September we will settle the arrears. It was agreed. Unfortunately a payment was made into ...
To whom it may concern, I trust this will find a representative of Telkom that will actually have the authority/Influence to help resolve the problem we as a company have been experiencing for the past 2-3months now. After countless complaints to Telkom ADSL support, this is where we are now. Every ...