I logged and complaint about a month ago and I still haven't received feedback regarding the complaint. It looks like Telkom is not bothered about their customers.i am extremely disappointed with the service I've received from Telkom. I have a Telkom home line for many of year and have encountered ...
We have recently installed a new ADSL line in PMB office and was shocked to see a bill of R1136 before we have even started to use the service, we were told by the Telkom consultant that if we took the 24 month contract then the modem and installation charges are free but when the invoice now comes ...
We bought a business 3 months ago, fill in forms 4 months before that, went to a telkom office, me and the previous owner for name change. Since then I made several calls toe call centre. She refer me to the telkom offices where I filled in the forms. They refer me back to the call centre. Nobody ...
Saras Busarello (S) is supposedly a very good consultant, Telkom was SUPPOSE to come and install a ADSL (20Gig internet order processed -refer TIN2227461) earlier this week but the appointment date was missed by Telkom, re-confirmed appointment for 13/09 but I did NOT get a SMS as Saras said I ...
I AM REPORTING THIS MATTER FOR THE 2ND TIME NOW AS THERE WAS NO RESOLUTION TO MY 1ST REPORT. I REPORTED MY FAULT LINE THAT HAS NOW BEEN DISCONTINUED., I WAS TO RECEIVE A LETTER AFTER 30DAYS GUIDING ME ON A WAY FORWARD BUT TO DATE NOTHING HAS COME IN THE POST. THIS MATTER HAPPENED IN MARCH AND ITS ...
Hi i closed my telkom account on two occations as i moved the line onto my mothers name (The first time my account wasn't closed and i was billed again). I was advised by telkom in the call on the 26th of March 2013 that even though i was billed an additional R333 though i had closed my account ...