First off they captured my address incorrectly onto the system after I filled it out in the forms. Then the call centre tells me the technician logged a call about the cable outside my house being damaged, how can he say the cable is damaged if he wasn't even at my house? I have phoned the Telkom ...
So i was issued a dongle that didn't work??? but when i entered the store i was nonchalantly told by Loyiso that he cant help me as the technician and manager is not available in the store and there's nothing to be done. I just have to come back. After not accepting this as clearly the doors are ...
A few weeks ago my phone and adsl line just went dead. I contacted telkom and they came to check the line. According to the telkom employee the cables was and telkom would MAYBE fix it. It's a couple of weeks later and no results and i am sitting without access to my home line and no internet due ...
On the 2013/09/25, i went to the Telkom to sign up for ADSL. The consultant who assisted did not have any product knowledge and advised on the wrong package. I started filling out the application than she asked her colleague who advised her to look in the file for the packages and was than given ...
My internet was installed before my landline was installed. Someone from Telkom came to see if I can get a landline in my block of flats and I actually cannot because telkom infrastructure is not put up. So I cannot get the ADSL (so have not) yet still being billed for it. I also had debt ...
This is an update on an issue I have been reporting since the beginning of September 2013 (after my line was installed). I cannot fully download a file from the internet using my account. If I use a Telkom test account it works. If I use my personal account it does not work. Telkom have not been ...