I have never received such bad service. I've log about 8 different calls regarding my internet. Spoken to a number of different people and still my internet isn't working the way it should. I have had it escalated but still no joy. Firstly I'm paying for a service that I'm not getting and secondly ...
On 15 March 2013, we reported slow internet speeds to Telkom (Ref. no: 661CTK150313) and then escalated the problem to Hello Peter. I quote the response Telkom sent: Hello Keita, Thank you for your post. Kindly be advised that the matter has been escalated to the relevant department to be ...
Hi Every night this week and some of last week the internet is down. This is when I do my admin and return emails for the day. If it is a technical issue why don't u let us know before hand so that we can make other arrangements to get our work done. Its not just me its the whole town. This is not ...
I logged a fault (201CRK290913) for my terrible ADSL line which is constantly dropping connection. I am barely connected for a few minutes until it drops! The technician came out on Monday and decided the fault should be CLOSED even though the problem was and still is persisting. In fact my line is ...
We made a booking with Telkom on 17 September that our line would be deactivated at our old home address on the 25th of September and re-activated at the new address on the 27th of September. On the 30th when nothing had been done as yet I called the 10210 number, I first went through to the ...
I converted my account to pre-paid a few weeks ago and thought that the debit order would automatically be cancelled (as it should have been). Telkom deducted R500 but my account is in credit after I topped up with vouchers. Why they deducted so much I cannot understand. On calling them they say ...