I went into the Sandton city telkom store on the 21st of Sepetmber and upgraded my line. The new phone required a micro sim and a sim swap was done. I was told by the store that the new sim will be activated with 48 hours. On the 23rd September I call into the call centre on 180 as the new sim was ...
I called Telkom to cancel a phone line and spent about 10 minutes holding for an operator to assist me, i tried several times with no success. I eventually got though and was told to submit some documents which i did (around mid June). I received a statement for July only to find out the line had ...
I have been waiting and waiting for telkom to fix our echange and our line to no avail. In september they promised it will be fixed 4th oct. i have requested updates EVERY SINGLE WEEK and even this morning and they said EVERYTHING IS SCHEDULED AS PLANNED AND SHOULD FINNISH. So imagine my surprise ...
I recently (1 Sept 2013) moved to a new premises in Central Rustenburg to get more exposure for my business. The tenants who rented here previously had a Telkom line ADSL. When I moved in and requested a new line, I was told that my area has no infrastructure to provide me with a line / broadband ...
I cancelled my line on the 5 th August and 2 months later am still receiving bills. The request was processed but was never performed. And of course Telkom insists I pay and they will refund. That is totally unacceptable, The line at my new residence had been noisy. On complaint a technician comes ...
I have instated a debit order paying my Telkom bill on the 25th of each month through Nedbank as this is the date my salary gets paid into my account. This month Telkom put the debit order through on the 23rd. It was rejected by Nedbank as unpaid and the bank charges me a R 90.00 fee. I have logged ...