On the 25th of September I applied online for a contract from Telkom Mobile for a tablet. The following day I receive a call from the sales department and the gentleman does a long application process after which I am told that I have been approved and can await delivery. The following week, no ...
Hi, I ordered ADSL from Telkom a few weeks ago, called 10210 to find out when installation will take place and a date was confirmed (03/10/2013). A sms was sent to my mobile to confirm this. This morning I got a call from the installer and when confirming my address I found out that Telkom gave me ...
Last month Telkoms debit order went from my account 2 days early. I did not mind at all. Then they put the money back in my account and apologized via sms, explaining that it was a mistake and that next month they will debit my account twice. Still I did not mind. I understand that mistakes happen. ...
I logged a fault for my DSL services on Sun Jul 14 21:01:41 SAST 2013. After many escalations "on the system" my 4Mb/s "service" is still running less than 50kb/s. It is beyond frustrating. ...
I applied online to have my telephone line moved when i moved houses in July. Telkom immediately contacted me to do the reconnection, but never got down to closing my old line. I have contacted telkom many times and visited numerous stores in order to have this rectified as i have been receiving ...
We are a business. Every month our lines go down. We have 2 DSL lines so we have a backup. The backup goes down too. Don't even bother trying to get a credit for the downtime, its not worth the hassle. I believe it is time to just cancel all our DSL and line services, and put a Wireless link ...