Reorted dead lines 30/09/203 Ref. 569cwk300913. Received sms on 1st Oct 2013 line restored which was not. Made cell call to call centre to inform. On 2/10/2013 received another sms stating fault restored which was not. Made another cell call to call centre who confirmed the line is still down and ...
For the last week our ADSL line has been dropping. At times during the day it is unuseable. We run a small business from home and an internet connection is vital. On Monday a technician came round and said we were too far from our exchange and need to drop our line rate from 3megs to 1. This even ...
ONE THE FIRST OF OCTOBER, ONE OF OUR MAIN BUSINESS LINES WENT DOWN . WE USED THIS LINE FOR OUR SPEED-POINT AS WELL.. I LOGGED A FAULT THE VERY NEXT MORNING EARLY BECAUSE I HELD ON FOR 40 MINUTES THE PREVIOUS DAY AFTER 15H00.I GOT A REF NR (23ATI20103) IF PHONED AGAIN A ABOUT 5 TIMES AND UP UNTIL ...
Ive had a telkom prepaid top up for four months now. the first month was supposed to be free but i am getting billed for it. I've queried my account several times and get no response. i ordered this line in February this year and it was only successfully installed end of May, June was supposed to ...
ARS 233695 THIS matter is now been on going for a MONTH now since the first request was made..!! WHAT the F is going on there!? The first hellopeter complaint was lodged 4th Sept, about 3 or 4 days after the first attempts with Telkom call centre.. Here the Hellopeter complaint as was lodged on the ...
Pay good money to telkom every month only to be sitting without a functioning land line since last Friday. We notified Telkom first thing this week and they have done exactly nothing to solve the problem, No communication about when it might be fixed either. Imagine if I was running a business from ...