On 18 April 2013 I suspended my telkom home line due to moving property and they have this documented on their system. To date I keep on receiving invoices for the line rental and despite numerous emails to the call centre no one has bothered to come back to me as to why I am being billed for a ...
We move premises (Applied 8 Octorber), were promised installation on the 10th October, Telkom did not pitch. Went to the Telkom Service centre on the 10th, and we got rescheduled for the 11th, Received a confirmation SMS from Telkom, still Telkom do not pitch, not even a call to reschedule. Phoned ...
My Telkom ADSL (home) that is have for a good 18 months barely gets a connection of 1MB/sec. Which basically renders it useless for "work from home" purposes. My VODACOM 3G mifi gives me 4X that speed! However i am paying Telkom a lot every month for a useless product! I called in on 26 ...
There was once a time when I used Telkom only because I had to and given a choice I stayed away from them. Right now however it's the opposite, each day Telkom is becoming the ONLY choice for my internet services. The level of service way above the rest, starting from their highly competent ...
Received SMS on 7 Oct asking for payment of my first Telkom bill. Phoned Thato Kumalo and was assisted immediately in setting up the online viewing of my bill. Enquired about weekender plan that was added to my bill without having requesting it, but received no response. Received another SMS this ...
The Facts: Called Telkom from Tygervally Telkom Direct, to cancel our account (16 July), asked for cancellation to occur end August, this gave more than the month notice. 31 August came and went, 2nd September called again, from tygervalley Telkom Direct, where we were promised a return call, there ...