After 6 weeks I am still unable to fully download a file from the internet despite almost daily calls to Telkom. I paid my account one day late and was charged R11.04 interest despite not being able to fully utilise the service for which I am paying. If anyone has any ideas as to why I cannot fully ...
My internet stopped working on wednesday and I contacted the call centre and was told its a problem at the exchange. On friday I contacted the call centre and spoke to a supervisor mirriam who promised me that she wud escalate the problem and keep me informed.2 smses later that day I still had no ...
Since 27 Sept 2013 no service. Telkom: cables was. There are no cables! This is a Farm Overhead line! Technician says: pole was, waiting for a contractor from Pretoria. Telkom says: fault was repaired. Still no service! Nobody at the call center can speak Afrikaans. Shame on you! Telkom Ref No. ...
For the last 3 weeks I have had extremely low download speeds. Downloading at 40kb/s on a 4meg line seems rather ridiculous! Apparently it is caused by the router in the area that is flooded with to many people? My question is, how does Telkom make the mistake of overloading a router in the first ...
I accepted a landline installation over the phone and I was told to go and pay. I went to Rosebank and I was told they could not trace my reference #, the teller offered to phone that department but I did not have time so I left. On 12.10.2013 I went to Festival Mall in Kempton Park where I was ...
Internet service went on the blink for 3 days. Contacted the call centre. First call, reaction time very slow, I was impatient and disconnected, second call, received some joy, willem helped us, directed us to a page and cut us off, third cal khechiccee tried her very best to assist only to inform ...