AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - TELKOM ADSL PATHETIC | #232063

Telkom
TELKOM ADSL PATHETIC

My Telkom ADSL (home) that is have for a good 18 months barely gets a connection of 1MB/sec. Which basically renders it useless for "work from home" purposes.

My VODACOM 3G mifi gives me 4X that speed! However i am paying Telkom a lot every month for a useless product!

I called in on 26 Sep and was given a case number. Various calls later - both from me (about 6 calls) and from them (2) and they say that "it is resolved". A modem / line reset / reboot on - 9 oct fixed it for 20 mins... then back to low low speeds. A technician from the area (i did not get a name) advised that there is a tachnical issue and that it will be fixed within3-4 days. 3 weeks later and nothing!!!

This is pathetic.

A serious home wifi network yielded useless due to a bad incoming pipe!!!

What can i do? HELP???

Date:

Company: Telkom

Country: South Africa   City: Edenvale

Category: Telecommunications

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