My husband and myself went to telkom to apply for a data stick. We had all the necessary paperwork available, the man that helped started off helpful and said he would contact us within 24 hours to advise us if our contract had been approved. About 15-20 minutes later i got a phone call saying my ...
My internet has been down for over a MONTH now and I've reported it several times and still nothing has happened. After the second week that the internet was down, I've cancelled my account and according to these "People", it should be cancelled by the 13th and it's already the 14th.. For ...
The company I work for requested that Telkom cancel 1 of the company's business lines on 07/05/2013 via their website & via an email, to which we received a auto-response email stating the documentation needed to cancel the line. We then sent through the cancellation documentation as they ...
Last week i entered an inquiry on the Telkom website and am still waiting for a response. So i went back to the old method "Phone" which took up to 20 minutes to get to speak to someone. I asked them did they get my inquiry. Well as expected they had no idea of Web inquiries. The answers ...
I have been struggling with high latency issues since August 2013. It keeps jumping up and down from 100 -> 250. (should be 15-30ms) 2 Months later and I still have high latencies. It usually starts in the evenings. The service I am getting from telkom is really poor and VERY slow. I have logged ...
I am very dissapointed in telkoms lack of information. I took out a Telkom simple for myself I was told that I would only be paying around R300 per month I specifically asked if they are sure I would only be paying R300 per month after confirming with 2 agent I was sure that I had been given the ...