Due to the storm our lines were down from 19/10/2013 we called Telkom on 21/10/2013 we waited on the line for 40 minutes eventually gave up called again on the 23/10/2013 waited for 20 minutes eventually got a response got a ref number. apparently there is a backlog due to the storm understandably ...
I have reported Telkom here about two months ago for my refund of a deposit I made for installation of land line and promised investigation and get back to me, in which case I have not heard the result of the "investigation". ...
I applied to move my Telkom line to a new address, The line was supposed to be moved on Thursday 23/10/2013. I was at home the whole day waiting for the technician to arrive. I am still waiting. There were no calls to either of the contact numbers and nobody attempted to ring the bell. I waited the ...
Mid August, we took out a Fixed Line Lookalike contract with Telkom Mobile. Firstly, we signed for a monthly debit order to be taken off on the 8th of every month - we have yet to have been debited for the past 2 and a half months despite going into the Telkom store numerous times! The call center ...
I applied for a Uncapped ADSL line with Telkom. I applied on the 16th October 2013. I have an existing line so it was not needed to supply new cables. Everyday i call Telkom to ask what the progress is because i need internet urgently for my son and daughters studies. Every time a called they say ...
Malcolm from Telkom came to install a new phone point on the 15th. He had to leave for another appointment and said he would be back. It's now 10 days later. How long should it take to install a new point and why did he leave in the first place with half the job done? I have now had no landline for ...