I had a contract with Telkom for a landline. I cancelled it on the 27th of July 2013. I was told I need to serve a months notice, which I agreed too. On the 25th of August I was billed for the notice. On the 25th of September I was bulled again. I called Telkom and told them what happened. I was ...
I was advised by an in-store technician at a Telkom store to purchase a router to extend my wi-fi coverage. he advised me tocall the 10210 number for assistance with installation. I duly called the centre, and alas! noone knows how to do it. More than 7 calls and a month later, i'm still sitting ...
Since Last Thursday I experienced a decrease in my internet response. If I do a speedtest it will start at 1.71 and then suddenly decrease to a point where the speedtest will not respond and if then the results will come back to .21 this for a 2 MB line... riduclous!!! Since then a a thunder storm ...
On the 20th of September 2013, I wrote a Hello Peter report describing how Telkom offered me a 25% discount on my ADSL line, but did not honour it. Applicable URL: https:///telkom/complaints/discount-offered-on-adsl-line-rental-not-honoured-1198023 Telkom immediately responded and promised that the ...
Telkom has pathetic customer service. Telkom has been my ADSL ISP for 2 years. After 2 years, my modem broke so I got another one from Telkom. The new modem couldn't seem to connect to the internet. I called the call centre and reported the problem. They did several tests and even changed my ADSL ...
My husband is a prospective Telkom client and requested for the line to be installed today, the 24 October 2013. I called in the morning at about 10h00 to confirm if the technician was still on his way and approximately what time he'll be there.By 14h16 I called the call centre again and spoke to ...