Friday the 18th my business line went off. Upon phoning Telkom i was told that my acc is in arreas and is suspended. Yet my acc was paid due to date and equiped with my proof of payment i phoned again and was holding and holding listerning to boring music only to be answered by a rude call centre ...
In August we subscribed to the R399 Telkom internet package. We were connected on 14 August and then some clown disconnected us on the 16th. No one could explain why. We then had to go through the entire process again. In this package we were to also receive an internet dongle. It is now nearly ...
Ref No 143CEK211013 reported a fault on the 21/10/2013, followed up daily and was told they are buzy, they will attend to the fault by the end of the week, well it is now the end of the week and nothing. Are you guys buzy sleeping or just off line??? ...
Ref 76ARK191013, my dsl/telephone line has been non operational since saterday the 19/10/2013, Telkom service has promised everyday that the technician will be dispatched, in the afternoon after 17:00 when, i get home and phone to follow up as the line was not repaired as promised I either get told ...
Please let me know by the date and time when my mini-DSLAM will be upgraded to support 10 Mbps? I am tired of the slow speeds of 4 Mbps aren't we living in the 21st century too? Do you think because we live in Lichtenburg that we cannot get 10 Mbps in the suburbs? Do you know why the uptake of your ...
We requested Telkom to terminate our account as the property was sold. We completed forms, submitted copies of ID etc. The house was sold, the new owner moved in and installed a different Telkom line. This was all done at the end of July 2013. We are now 3 months later, and Telkom still bills the ...