Telkom can be so disappointing really. I had my line installed on 14 October, phone line called and received calls and dsl (wi-fi) worked perfectly for a week. Then on 23 October I lose connectivity, I call Telkom and was advised that MY number has been allocated to someone else, and that my order ...
Good day I am very dissapointed in Telkoms bad service and Telkoms untrained call agents that do not provide the customer with the correct/detailed information. Had I been informed of ALL the correct information I would never have taken out a contract with Telkom. This has been a nightmare! I am ...
Telkom Landline nr 0583032025 out of order for approximately 10 days. Been reported numerously. Fault nr 81CVZ141013 (14 October 2013) Phone still out of order. No adequate feedback from Telkom to the customer. She is an 74 year old lady in poor health, living alone. She is in desperate need of ...
Telkom, i suggest when you employ store managers, that a store manager actually has experience and willingness to deal and help with clients concerns and issues. Unlike the terrible experience i had to put up with from the so called store manager at Clearwater Mall. To cut the long story short the ...
I HAVE STILL NOT RECEIVED MY REFUND FROM TELKOM WHICH WAS EVENTUALLY SORTED OUT VIA HELLO PETER. I WAS TOLD TO WAIT FOR THE NEXT BILLING FOR MY REFUND WHICH SHOULD HAVE BEEN 18 OCTOBER. STILL NOTHING.. I AM SO SICK OF TELKOM ACCOUNTS. ...
We applied for an ADSL line on 06/09/2013. The person at the Call centre struggled to find the address on the system, but she proceeded with the order and in the end told me it would take 14-21 days to install. A week or 2 later they phoned to say that there is no infrastructure in that area and it ...