Telkom Shop sent out their Summer promotional offers valid from Nov to Jan but none of the local Telkom shops have any stock. How can Telkom give promotions without the stock? I would like to take them up on their Xbox 360 Ultimate Gaming Bundle offer but none of the stores can tell me when or if ...
So after sending through a complaint last week, Telkom responds on the 14th stating they have ESCALATED my issue to the relevant department. It is now 7 days later - no call, email, sms from them. Instead, I have now received 2 sms' from a collections company. Telkom is extremely quick to hand you ...
My line has been down since 08/11/2013 and up to now nobody has bothered to restore my line. I have called 3 times already, from my cellphone might I add and it takes up to 45 minutes to eventually speak to a consultant only to be told that they can't tell me when my line will be restored. I run a ...
Ping speeds constantly of more than 500 ms sometimes as bad as 2000ms. Tests done with their tools - speed test on [URL Removed] Have a 4mb line and for the past two weeks not even getting 2 mb consistently. Logged the issue more than 2 weeks ago. How can this be?!?!?! Total incompetence of the new ...
I am so disgusted with Telkom, I do not even know where to turn. I have now logged close on 10 faults in the last two weeks and they keep closing them without sorting the problem out Problem 1: I requested Telkom to create a second email address for my spouse, [Email Removed] Instead, they created ...
The line was faulty for the past year. logged a fault by telkom. Tech does a quick repair and a day later the line goes bad again. i have logged this problem more than 20 times already. Now to top it all off had adsl with webafrica but the line was to bad to use it. i cancelled the adsl with ...