I logged a fault with Telkom on the 31st of October (Ref: 552CTK311013) because my ADSL connection is so slow it is almost unusable. Firstly I was told by the technician (Basie Mabelane) that they are doing an upgrade in the Pretoria area and he will only be able to help me sometime next year. I ...
Good Morning, We have had no internet service for over a month now. I initially logged the fault with your call centre and received the following reference number 554CWZ221013. A long while later we followed up as the sms message we received stated that a technician has already been dispatched. We ...
I am still not being credited on my account for something that happened as far back as Sep each time I call I have to start from 0, how is this for a solution, you pay back the R638, 41 into my account and you carry on deducting the agreed amount, after all, you are not prepared to credit me mos ...
I bought R1000 Telkom landline data with the intention to put it in my modem only to realise that there is a difference between Telkom airtime and 8ta airtime. I went to my nearest Telkom store and they told me that they would try their best. That took a month and I got a negative response and had ...
It is unfathomable that every single time I call Telkom (because they NEVER call me back) the new call center person I talk to, tells me a complete contradictory story. Every single time, it's something different and they extend the ETA with another month. I have never struggled so much to try and ...
I bought a 3G Dongle at Telkom, Walmer for R399 with a friends credit card and was notified that if I am not satisifed with the product or if it does not work I must return it within 7 days as I will recieve a full refund immediately. After going home and discovering my 8ta sim card did not work ...