I have been trying for months to have my mom's landline terminated as she is in frail care and cannot use the phone. I have sent emails and phoned Telkom however the line is still connected although the account is in arrears for the last four months. ...
We had a storm in mid May and something went wrong with my line, and I started getting intermittent packet loss and slow speed. I logged a call with Telkom on the 16th of May 2013 (ref: 287CRK160513). They came to have a look on the 19th of May and advised that my port was faulty and they need to ...
This is now the second time I have had problems with my ADSL line. The first time it took almost 1 month to resolve at great expense as I replaced my router (UNNECESSARY) and had to keep buying data bundles to run my business. I am unable to access the internet or send or receive e-mails as the ...
On the 8th of November i went into the branch to take out a contract of the Samsung S4 MINI and a tablet. i dint have all the docs with me at that time so i emailed Micheal all the information on the 11th of November.By the 13th he called me to inform that i did qualify but they are out of stock. ...
I have logged so many calls with your call centre without getting nowhere closer to an answer or a resolution. The problem we are facing is an installation of an ADSL/Telephone line at our residence in Rynfield Benoni. We have applied on 28th of January 2013 and still waiting. The only response we ...
I submitted this complaint on 20 October 2013: "Telkom is (unfortunately) my ISP. I am a researcher at a University and do send out a lot of emails from time to time. Since the end of September I cannot send any emails (I can receive) on my Telkom account, seeing that I receive the following ...