So I had someone phone me to cancel my service with these guys but it looked as though I had been speaking with telkom in human form and not a representative. Not only was this lady rude but most importantly she did not do as I had asked, she did not cancel my service. Today I received an sms ...
I recently came across a specials brochure from the Telkom Mobile website. I have been considering getting a home LTE package but never thought I could afford one. This is until I saw the home LTE special of R499 for 15GB/pm. I then made a call to the Telkom Mobile sales call centre on the 14th of ...
On Tuesday I came home and noticed my home phone is dead and there was no service not even a tone. So I logged a fault with Telkom and received this sms the same day. Dear Customer, This is a progress update from Telkom SA. Fault 828CWK191113 for Service ID 021xxx. Your fault is in hand with our ...
I took out a contract with Telkom Mobile on Tuesday. Zwai gave me excellent service - what a joy compared to other suppliers who don't have enough well-trained.pro-active staff. In particular Zwai is friendly, respectful, knowledgeable, and quick in processing an application and giving the correct ...
I purchased from Telkom last months a 4Mbps uncapped service in which the sales person confirmed that by mid november i will get upgrade to 10Mbps free of charge since my line and exchange supports 10Mbps. I have called several times for enquiries and the claim number is 1099crk191113 and my telkom ...
A lightning strike recently took out my ADSL line, in Johannesburg. As a result I gave Telkom a call. After waiting for 24 minutes on the line I got through to them. The call agent the first time was extremely helpful and informed me that my fault was being dealt with and it should take 24hrs to ...