A tree fell and took down a phone line last Wednesday, knocking out many of the phones on our street. Almost a week later and still nothing has been done. Yesterday I was told they had upgraded it to urgent but still nothing. I have two babies under three and I have to go to work leaving them with ...
First I had to wait for ever for my line to be transferred from one house to other. Took over a week for that to happen. Then had to wait another two days for the line to be verified on Telkoms system. Now I'm sitting around waiting for the line to be converted to DSL. I moved house over two weeks ...
I fell for a telesales call in January 2012 from TELKOM advertising their 3 month free internet ADSL trial. I was assured, if I wanted, I could cancel the contract within 90 days. I stuck to my side of the agreement and decided that their service was not what I wanted and promptly cancelled within ...
Good day I called in to the Internet Service Centre for assistance with my ADSL. A gentleman with the name Bongani assisted me and I must say the service was excellent. He was patient at all times and spent exactly 26 minutes and 33 seconds on the phone with me to solve the problem. An employee in ...
We had a hail storm on the 11th of November 2013. I then phone Telkom on 10210 and an automated service answered asking me for my 10 didget land line number. I enter the number and it say "There seems to be a problem and will transfer my to the next available agent... BEEP BEEP BEEP call ...
My Telkom ADSL line has been problematic, so I decided to switch over to Telkom Mobile (who have been excellent, I must say). Prior to signing the Telkom Mobile LTE contract, I called 10210 to check the notice period for cancelling ADSL subscription, since I don't want to be paying for two ...