We lost our phone line for no apparent reason on the 11 November, I have reported this via sms, email and telephone on almost a daily basis. To this day other than an continued reply to my sms, saying this fault has been reported I have had not explanation nor any indication as to how long this ...
I have a 2 meg line with Telkom. Recently, with the 2 to 4 Mbps update', my line is exceptionally slow. All international sites take ages to load, yet local sites seem doable. Telkom, please provide quality, not quanity. I'm so frustrated right now ...
The week before, my ADSL line went down, with the result my business came to a grinding halt. The following week, my business land line was out of order. Our customers heard an unanswered phone ringing endlessly, as if we had shut down for Christmas, already. On both occasions I was advised by ...
Our ADSL has been intolerably poor for years now. We are supposed to have a 1mb/s line but in some months our usual speed is around 1KB/s. Naturally, this is so slow that no webpage ever loads and no email ever arrives. Line attenuation is at 70 bB and the noise margin is generally somewhere under ...
I spoke to Jacky Jacobs in the call centre for a new Line. After a long wait I was asked to supply a erf number (which no one in this area ever supplied because it is company grounds). I got a "type" of erf number and this I sent through to Jacky this morning. After numerous emails to her ...
Every month I interuption on my private landline line service. Always cable and no ownership taken. The monthly bill remains the same. What was the purpose of spending Millions of rands on fibre optics? ...