On 1 November 2013 I spoke to Nokubonga about a new ADSL line order as lines were finally installed in our area. AT the same time she spoke to me and my husband whom is the account holder, we asked her to cancel the infinitcall and silverine call answer options on the existing account. Same ...
Still NO REPLY or FEEDBACK and again i have to do the following up. What is the latest with my complaint??? Still no service nor communication from USELESS telkom Written on hello peter once and ill continue doing so until someone at Telkom wakes up. REF: 88713876A Best someone contact me today ...
I made a report last week and within 2 days received a response from Hosea Magano from the Escalation Centre who then gave me a new reference: ARS 238047. Yesterday a technician arrived at my gate, so the domestic worker asks him to please wait while she calls me, I get to the gate and he is GONE!! ...
I have been trying to cancell my telkom line since september as I took out a telkom simple plan i was told i would only be paying R399 per month as that was all i could afford the first month i was charge R900 rand no one had informed me that I would be paying prorater I had asked 2 call agents if ...
Hi there, So for a while now i have been having a problem where a storm / clouds would fill the sky and my internet would render itself useless. I could get packet loss as high as 10% which caused terrible ping and bad download speeds. I have logged faults many times and spoken to people at the ...
I have reported this fault twice 557CWK141113, 104CWK191113 both faults have been closed with a message saying that the issue has been solved - but this is not true. My issue is that I have a perfect line in the mornings but very slow speeds (latency) in the afternoons and evening. I work during ...