I applied for an adsl line last week and two days later Telkom changed my number (of 10 years!) from 0126531398 to 0126549310! How is it possible not to rectify this immediately? Still waiting a week for this to be resolved. Fault reference is 804CTZ221113. Please give me my number back. ...
4 days of phoning from cell phones to report fault on our business line. no dial tone AT ALL, and intermittent ADSL. Have phoned every day from cell phones costing us upwards of R200, on hold for more than 15 minutes, and to be told the line is a priority and the fault shall be escalated. ...
About a week or two ago i upgraded my telephone line to a uncapped ADSL line with telkom. Its supposed to be a 2 Mbps line. From the day that i have had it i couldnt play games that i used to play with a 1Mbps MWEB line online, due to the fact that i get an average of 600ping! The following day i ...
Following a storm last week, my telephone cable was lying in my driveway. I reported online that my telephone and ADSL was not workining. I got an automated message that the matter was now in the hands of the relevant department but i have not received any communication from them. Surely a week is ...
Why is it so hard to cancel my line. My Telkom line was down for -2weeks this month and I tried calling the 10210 number almost every day for the past 2 weeks in order to cancel my account. I hold on for about an hour everyday with no answer or the call just dropping. Today, when i finally get ...
I have been phone Telkom reporting faults from the time the line was installed on 30 Sept 2013. I keep getting sms's stating the fault has been fixed but i just phoned back complaining it has not. i have had 2 technicians come out and test the line, saying it is the exchange and there is not enough ...