On Friday (27 Nov 2013) I browsed through the Telkom website, and expressed interest in a Samsung Galaxy Tab III. On Monday (25 Nov 2013) I received an SMS telling me to visit the nearest Telkom Store. I tried to call the Telkom store near the area where I live, the line was forever busy. Yesterday ...
The call centre "employees" (in my opinion, Oxygen wasters) cannot answer phone calls or reply to emails. I have been trying to cancel my account since the 1st of September 2013 with no luck. I have spent hours on the phone to them with no answer. I have sent emails with no reply. If you ...
I've been overcharged by an amount for R 1, 400.00. I logged the query on Facebook, and it was resolved within a day. Thank you ...
I posted a report on the 21/10/2013 and received a reply which states the following: SUPPLIER'S RESPONSE Telkom Time and Date 10:55:04 | Thu 21 Nov 13 Hello, Thank you for your post. Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will ...
On the 22nd of July, I went to Telkom Rustenburg at Waterfall Mall to cancel my account I called the call centre and i spoke to a lady who told me that i will be billed for the next month, therafter my account will be cancelled. It is November I have been charged an amount of R 900 that has been ...
I cancelled my telkom line : 012 653 8290 after several months of weekly issues with the telkom lines and especially my adsl. I must have logged 20 calls to telkom's call centre for my continuous struggle. At times my adsl was off for 3 weeks a month. And when it finally started working it was ...