What the is wrong with these people!! For the past 6 months months my internet has been unusable from 13:00 to 00:00 every day, i cant even open a Google search page! If i call the call center some tells me to restart my computer and then that's it, as if that will help. we pay a stupid amount of ...
I've been having issues with my telkom line as it has been slow for the past 2 weeks and the line has been off since sunday. I have had multiple discussion with the call centre and I have a detailed log of all the things that have happened since 17 November 2013 till today I have been tolled a ...
I reported a faulty Telkom line - the Escalation Centre of Telkom reported back - Ref ARS 237720 on the19th November 2013, they will investigate and report back. Today the 4th December 2013 - still without a Telkom line. Is it possible in South Africa? Oh yes - welcome to South Africa! ...
I have had four modems from telkom, all faulty so I do what they suggest and call the help line. On hold for two and a Half hours before hanging up. Then when I do get hold of them one says its a faulty line another says it's modem another days is the weather. So eventually t tech comes and says ...
I had a capped line with Telkom for 6 months, then upgraded the line in March 2013 to 1 MB, uncapped ADSL, only to find out months later that my line speed is not 1 MB but actually 384 kbps!! This is daylight!! I am paying for a service that I was not receiving!! And now Telkom has no idea why my ...
Been trying to cancel my line for the past week. Held on for over and hour on 29/11/13, 47 min 02/12/13 73 min 03/12/13, Went to Telkom store in Pinecrest, Pinetown. Only to be told that I they cant cancel my line... The put me through there "Hot line" Held on for 22 min, finally got and ...