This complaint is with regards to a friend's faulty telephone line. She is elderly and a telephone is very important to her. Since the call charges to Telkom from her cellular phone would be enormous, I have taken it upon myself to help her by calling from my Telkom line. She reported the faulty ...
Telkom has been upgrading the Adsl lines, so automatically my 4mb line has been upgraded to a 10mb line. My adsl line is running at 10mb buy the problem is my internet package is running at 2mb line. I have gone to the Telkom shop, I have called in many times each time I spend hours and the final ...
I was at telkom express store in kenilworth with my wife, to enquire about my statement/ account. we were assisted by a guy called Chad. he explained something which we did not understand and while talking to us he was calling call centre to assist further. for some reason while talking to the ...
Since the 1st of November I have erratic to non-existence service. My Adsl would cut out and if it came on my speed would be horrible. I have a 4 meg line and enjoyed full speed before the 1st of November. I phoned and got numerous "reference numbers", but it has been closed and they said ...
Phone line and ADSL line down for 19 days with no feedback. It has been reported, but no one has given any response. This is an ongoing struggle for the past few months, the line has been on and off, we pay for something we can rarely use!!! ...
Hi I have tried calling the call centre number (10210) and I cannot get through to a consultant to speak to - I would like to downgrade a service on my line to a different option and still keep my current number. I have literally waiting in total for half an hour and cannot get through to anyone - ...