I would like to thank Marlene (Telkom Headoffice, Pretoria) for the excellent service carried out. All her help was very much appreciated. I also wanna thank Lynn Coetzee (Telkom Direct, Galleria) for her kind services rendered. This is the people you guys need. They are efficient, kind & very ...
I have tried on numerous occasions to cancel my service / line. Telkom everytime tell me they will cancell the line but never do. It is now 3 months and I am still paying for a line at a place that I vacated. They lei, deceive and and now my money. ...
7Nov ordered Internet was promosed within 7days I will get a sms confirming the instilaltion date&within 21days Installation will be done 15 Nov Spoke 2 Thambeka she promised within 24Hours I will receive the SMS, which I have not received yet 19 Nov Spoke to Charlotte she was very unhelpful, ...
I am a new customer at Telkom. Of the 15 days since I had my line installed I have had service on 9 of them. Since the 28th November I have had no service on my phoneline or ADSL. I reported a fault online on the 29th (ref 598ctk291113) and on the 30th I received an SMS saying the fault was fixed. ...
Our company ADSL has been out of order for the last eight days. The fault was reported through the correct channels on 27th November 2013 (ref no 298CRK271113). After numerous calls and poor attitude from Telkom personnel we STILL have not had the problem resolved. I have tried to reach people in ...
My company has been waiting for our ADSL line to be fixed since 25/11/2013. I have phoned them 6 times (after being on hold for 20 mins at a time) and each time I am told that the technician is working on it. What a load of!!! Then the last time I called I was told that it could take up to 3 weeks ...