I have called the call center about 15 times this year alone and i still have a problem that wont go away . every time i call i either talk to someone who has no knowledge of computers and only knows his/her opening sentence. or i talk to someone who knows whats happening but is to lazy to help. I ...
Reported my ADSL now 4 times every time get sad story and they will get a specialist in to look at but alas it feels like the old dial up modems would be faster and before I forget always get we will get back to you HA what a joke. They never do. So I pay for service that I do not get is this maybe ...
Two weeks ago i wrote a complaint with no service, after 2 weeks a technician came and sorted the so called problem but 4 days later we were disconnected again. Our adsl line has become totally unreliable. Now almost another 2 weeks later we r sitting with no internet. When signing the contract ...
Hi received a email from telkom that my line speed would be up graded to a 10 meg line by the 18th of November 2013 but nothing happened when i phoned them to find out i was told that my exchange was not upgraded yet but i recieved a similar email - 3 years back and i was told the same thing then ...
My 2M ADSL has gone dropped to .012Mbps since technician worked on patch pole across the house. Customer care states they are upgrading to 4M line an I will have to live with the problem. 1st person reset router in exchange and it lasted for 1 hour. 2nd person Chris was arrogant and rude and said I ...
I changed the ownership of my telphone line and there after changed it from prepaid to post paid and since then house phone is dead. Went to telkom several times and they said its an IT department problem. Im still waiting for IT department to sort this out. Its rediculous how disappointing telkom ...