I have been trying to cancel my line for about 10 days now, i keep phone the call center and NO ONE ever answers quickly i wait for up to 50 minutes before i get some one on the other end to tell me the system is OFFLINE, now i have to pay for another month for a service im not even getting ...
We have been struggling for weeks/months to get our billing and accounts sorted. We are a big corporate company with numerous accounts with Telkom. We get absolutely NO assistance or clarification - we just get threats that our accounts will be suspended if we do not pay the outstanding amounts ...
My ADSL line is broken and needs to be fixed. It's been 3 weeks now without internet and I'm starting to get frustrated. There was a guy there from Telkom, but they may as well have sent a plumber. This guy didn't know what he was doing. I then got an SMS last week saying that somebody would be ...
I have been so frustrated with my internet service being so pathetically slow and I phoned Mweb to report the problem. They said they would ask Telkom to check the line and if necessary somebody would call at the house to investigate and that it could take up to 7 days. To my great surprise about 3 ...
Our business telephone lines have not been working for over three weeks, and in this time I have been promised by countless call center agents that their technicians would be here to resolve the problem, there has still not been any progress, our telephone lines are still not working, and our ...
Yesterday Telkom had to install my adsl line but simply was too lazy to do anything, they were here for 10 minutes and left, only saying they cant install the line because its cut and he cant climb up the pole, I have been waiting for this installation for a week and apparently from what I've read ...