As a frustrated customer of your non existing communication process, what a joke Telkom created a single number 10210, according to the voice message "the Pinnacle" as the ONLY gateway for customers contact. As a business owner with 20 years Snr management experience I do understand the ...
I have been having an issue with my SMTP whereby my emails have not been getting sent to 3rd party recipients for over 2 weeks (i.e. subscribers to other than Telkomsa). The matter is simple, I have been using [URL Removed] with authentication as my outgoing server for over two years. Since the ...
Firstly, my line is syncing at 10MB, and has been for ages. I have been trying repeatedly to upgrade my Telkom ISP account to 10MB Uncapped. I called last week, and went through the process - gave it a day or two and nothing, even got a SMS to rate the consultant I spoke to. This week Monday I ...
I applied for an ADSL/Telephone line the 30th of October 2013 already to be installed by the end of November 2013 for a New shop that a company is opening in Glengarry Shopping Centre. No one of Telkom contacted me I followed up with the reference number several times I was told everything is in ...
7 (SEVEN) REPORTS TO TELKOM WITH DATES AND REFERENCE NUMBERS... LANDLINE NOT WORKING. EXTREMELY POOR SERVICE. FIRST REPORT ON 22/11/2013 UP TO 04/12/2013. STILL NO ACTION. THIS IS... DISGUSTING!!! IN BETWEEN, I KEPT GETTING SMS'S TO SAY THAT MY A.D.S.L. LINE HAS BEEN RESTORED. I DID NOT REPORT MY ...
Faults 1041CTK121113, 809CTK181113, 73CTK281113 applies. The first technician arrived 04/12/2013 at the premises. He was more concerned about delivery of some artical to a friend. He only blamed Mweb for the problem. Download speed was test in front of him at 0.16Mbts. He could not wait to talk to ...