I reported a fault on Thursday. Since then Friday a Technician worked on the exchange and couldn't fix the problem. When I phone late Friday the call center was rude and said can't really help me since it's less then 24 hours, but they are fixing it on Saturday morning and everything should be ...
I have complained numerous times on telkom webpage, and trying to call them is impossible. I am paying or a 4Mps DSL line, but the quickest (on a good day) is approximately 3 Mps. Today my download speed is 0.08 Mps, when i try and log a call, it tells me i have an outstanding fault on the system ...
ARS 233695 Go SEE what your records say in regards to THIS issue..!! Go SEE the time period that has passed ever since..!! NOW you lot want to know WHY "Jan Alleman" is so OFF with you..??!! Need i say MORE..???!!! ...
I contacted Telkom at the beginning of October 2013 to cancel my line at my residence as I would be moving to a new residence on 1 December 2013. After installing a line at my new residence on Friday 6 December 2013 and contacting Telkom to discuss an ADSL account, I was informed that my old line ...
We have not had Telkom fixed line service in our area from Monday 02/12/2013. I sent an SMS to 30591 as required by Telkom on the same day at 09h16 on their SMS fault reporting option as their call center were not answering their phones for lengthy periods. No response was received to my SMS. ...
I upgraded my account to the uncapped/Apple TV bundle. The store loaded an iMAC mini on my account as a "once off payment" Now my bill shows arrears in excess of R10k. I have an Apple TV device, not an iMAC mini!! Telkom charges me interest on this money. I have explained on 3 occasions ...