With great heart ache I write this regarding Telkom, I have recently moved premises and needed a telephone line installed at my new premises due to the fact that I had an uncapped ADSL line at my previous residence, a technician came to my new residence and inspected and informed me that the ...
Reported to telkom that my phone line was not working on Tuesdays last week stil no one has contacted me and it seems that no one is looking into the problem so the end of the month when I recieve my invoice I will refuse to pay for the time the line was down they can't expect me to pay on time and ...
YET ANOTHER COMPLAINT OF TELKOM i went into the telkom walk in center in Wonderpark and wanted to purchase a adsl router the lady that assisted me explained to me that telkom had a promotional package and it seemed good i signed the contract and the first problem i had was she did not give me the ...
This complaint is a direct extension of the previous one (ARS 238695.) as that report of bad/non existing service has still not been resolved. I have now been without a service for 11 days. The complaint has been "escalated" twice (ha! ha!). The latest attempt to get something done was ...
I live in Craighall Park in Johannesburg. I applied for a Telkom DSL line about 3 months ago. At the time of application I was informed it will take a month before they can help me. I accepted this. After a month I followed up and they said they can only help me at the end of November (2 months ...
Today I had perhaps my 6th interaction with your Call Centre and am compelled to write and congratulate you on the amazing service I have received every time. Call Centers in this country should take leaf out of your book on how telephones should be answered and how to train staff properly. I am ...