There is a single MSAN in Plettenberg Bay, which we are far away from. We have high latency and when it rains you can forget the internet. It simply doesn't work. Even on a normal day it drops and goes off the entire time! It is rediculous. We are only on 2MB/s. We want 10MB/S or VDSL, but no - ...
Mr Maritz, is a million times more effective at his job than these people at the Telkom call centres. Calling telkom call centers have to this date been a complete waste of my time. I have never seen a country in this era where people can be so useless. But MR MARITZ is really on top of his game. ...
I requested to have my Internet line migrated from Mweb to Telkom. The application was made on the 3rd of December 2013. Since then iv spoken to countless agents trying to find out what the status is of my request. Only to be told that i need to wait because its not done BUT no real reason being ...
I first reported the line out of order at the end of October and then a week later at the beginning of November. What started as a crossed line is now a totally dead phone line as well as an ADSL Line. I get sms updates telling me the line has been repaired and then when I get home and try it, it ...
I logged 2 calls with Telkom on Friday 29th November, the first via the Telkom online website and the second via my ISP - AXXESS to request Telkom to fix my telephone / ADSL line. I cannot make or receive telephone calls and my internet which was a 2MB ADSL line is performing like a 640Kb line! Its ...
I am still in the unfortunate position of having to wait on someone to actually resolve my fault. We duly logged a fault some 3months ago. It was handled incorrectly and then after we followed up we found out that it was never escalated. We the had this done but to date nobody seemed to bother to ...