I'm logging on behalf my mother. She got an sms her Telkom line will be suspended unless she pay the amount of R240... for crying out loud she had this line for years hardly use it paying every month forgot to pay this one month... so she responded to the sms and contacted them and made the payment ...
This was my complaint below, Telkom have not corrected my account and still recon I owe them 53GB of data's money when I was on the uncapped account. Someone from Telkom phoned my with regrads to my complaint but still nothing has been done to the incorrect billing. Beginning of Oct 2013 I phone ...
I have cancelled my account with Telkom over 10 TIMES in the past month!!! Its should be cancelled for 7 December 2013. WHY IS IT STILL ON??? AND WHY DID I GET AN ACCOUNT FOR JANUARY ALREADY??? I DON'T WANT THIS SERVICE ANY LONGER. How do you want me to spell it any further??? Cancel my account!!! ...
This has now been so many months of reports and still I receive bad service. My option now stands to report such bad service. This has now been coming since May. New line installed and hopeless adsl. Now as a few days ago my line is dead as well. Just a buzz when I pick up the handset. OLD problem ...
I have been trying to cancel my internet contract with telkom for weeks now but when I phone 10210 and go through to the cancellation centre on option 4 no one picks up, I have phoned many times holding on from 30 minutes to an hour each time. this is unacceptable. This way I will be paying for a ...
My Telkom land line and ADSL went faulty Wednesday and still not fixed. Every time I phone 10210 I get told the problem is on the exchange! Would be wonderful for Telkom to info their customers of a status and ETR report, seeing that you are a communications company, yet you don't communication ...