I have report a "a no service" on my Telkom line. After a week went by, the fault report was handed over to a technition, Chris Steenkamp. He check everything and find a broken wire. After fixing it, he ALSO check the speed of my ADSL internet and find it very slow. He then fix this ...
I am very frustrated about the poor service that I'm getting from Telkom. I'm tired of always having to report a fault on my line. I pay a hefty amount every month and my line never works. It is ridiculous. My line has been unusable for almost three months now. I literally cannot make calls or use ...
It's impossible to get through to Telkom to cancel our telkom line! Held on for over 15 minutes - no answer. Even tried the number for Irene telkom walk in store - no luck. ...
After logging a fault with Telkom in August 2013 (Not the first) Telkom still have not fixed the problem. When you phone to follow up on the fault, they let you hold on for an hour, then cut you off. If you ask to speak to a supervisor, they put you on mute and then cut you off, or let you hold on ...
I recently moved so i tried to get my line moved which was unsuccessful, i couldnt get through to their call centre so i tried to log a web ticket, 2 weeks later i got a reply that someone will phone me about it, its now been 4 weeks and no one has phoned me. Due to my work i have to have internet ...
Telkom (a manager) confirmed telephonically, I also received a sms that telkom ingeneers will be here Saturday 7th Dec 2013, to install/transfer our Adsl line to our new house. Saturday morning came and I waited, aventually I was tired of waiting, so I called Telkom and was told I must just wait, ...