On 11/12 I put in request for move of my line to Overberg. spoke to Mpotile- ref 90923472A. Move date 17/12. Monday 16/12 (public holiday) my tel. line was still working, but ADSL (internet line) was moved. As it was public holiday, that dept was closed. Spoke to Kagiso -ref 57cwk161213. He assured ...
5 Days ago I had an outage on my internet connection. Firstly I was provided a non-transferrable reference number between departments. I'm a Telecommunications professional with 15 years in the business. In the last hour I was transferred between 10 different departments/operators with the same ...
I live in Pta West area and have been paying for about a year for a 10Mb speed internet. After a frustrating few weeks of almost daily complaints to Telkom about my slow service, I found out today that 10Mb speed does not exist in Pta West, actual speed is only 4MB in this area. The 10MB speed is ...
I recently installed a 2Mbps ADSL line from Telkom. My download speed was too slow i decided to esquire, i was told that i should get between 450kbps and 20 000Kbps, of which i never get anything above 2kbps. i have logged more than 5 queries and even today my problem is not resolved. ...
We were transferred from Bloemfontein to Centurion. WE requested Telkom to close and transfer our line 0514360625 . This includes a ADSL line. To our surprise the line was cancelled and disconnected 1 week before we actually moved. We queried and it was after numerous calls reconnected. Then we ...
For 2 days now there is no service and I have an open Telkom Fault 321CTK181213 Nobody is contacting me or doing anything about it. Please fix my line!!! ...