The account number in question: 419900150707 I cancelled my services on 5 November 2013 at Reds Mall. I was not at the premises anymore so the line had to be disconnected. Telkom phoned me almost a month later to cancel my request and then also billed me for December 2013. I cannot stand this ...
On Tuesday the 17th I logged a call saying that we are not receiving any calls to our business line, on numerous occasions I have been speaking to call centre staff trying to get someone out to come sort this out, they keep telling me they have marked it as urgent and it can take up to 3 days. I ...
I have tried to cancel my Telkom account as I have recently moved to Namibia, and Telkom just doesn't reply via email? even though they offer an email service on their website! This has highly irritated me for a few reasons. Why offer the service if you're not willing to respond? My first email has ...
I logged a call at Telkom to move my existing line from Brackenfell to Krugersdorp, they confirmed on 29/11/2013 the Tecnician will come on 02/12/2013 to do the installation. He arrived and then notified us that he must order a cable - this was on 02/12/2013. Up to this point I had no ...
I have been trying to register for the past 3 weeks for online billing. Let alone the website being the MOST UNuser friendly website i have EVER come across, i have now proven that the many of the Telkom employees have NO clue what their job is or anything about the company that they work for. The ...
I applied for the Telkom Simple Smart TV Bundle on Monday the 16th of December. I was told that because I already have an adsl line it would simply be upgraded to the relevant internet package.2 days later I received a sms confirming the activation but when I got home the internet was off. After ...