I reported my ADSL working intermittently on the 20th December. Then on the 30th the phone line died and so did the internet. Happy New Year (and birthday) to everyone I can't contact. Back at work and 4th day I can't work. Telkom say they'll fix it and it's marked as urgent but who knows if ...
I moved out of 28 Reitz st Northern Paarl on 31/8/2013. At the telkom shop in Paarl mall I appllied for a dismantlement of my line 0218728661 on 31/7/2013 Giving a calender month notice for the dismantlement. Since I have moved out I keep receiving bills as Telkom have not dismantled the line yet. ...
I have been a faithful Telkom subscriber for more than 14 years and recently requested a transfer as I was relocating from KZN to Western Cape. Request was made on 9th December 2013 and I received confirmation that my line would be restored within a week in Cape Town. After many follow ups ...
I have over the course of the past 2 months tried numerous times to find out from Telkom whether I can upgrade my 4Mb DSL line to 10Mb. Every indication is that my exchange supports 10Mb yet I am never able to get an answer as to whether I can upgrade my line. I was told 3 weeks ago that they were ...
I logged a fault with Telkom on the following dates: (fault reference numbers indicated next to the date); - 22 November 2013; 72CRK221113 - 18 December 2013: 698CRK181213 - 02 January 2014: 124CRK020114 Since the first call I have had no telephone or ADSL line, despite the fact that I am still ...
I went into the Cresta branch of Telkom on December 12 and asked the guy to upgrade our line speed. He said the order had been put through and it would be active in 48 hours. This never happened, so a few days later I called the call centre, and was told it'll be done by the next day. This never ...