I am shocked at the poor service I have received from Telkom. I moved house and had to apply for my Telkom line (including ADSL) to be transferred at the end of Sept. However, Telkom doesn't have infrastructure at my new area. I then requested for the service to be cancelled. Telkom continued to ...
Called Telkom 10210 to get help to migrate my ADSL line got given numbers that are not answered 0800 6111 26 and 0800 6111 16 and even supervisors no 021 4142770 Craig no responses and put through to every department that they thought could help either got cut off or no help just other numbers to ...
NELISIWE MHLOPO ASSISTED ME TODAY WITH A QUERY WITHIN 10 MINUTES, WHICH MANY OTHER TELKOM ASSISTANTS COULD NOT SORT OUT. HER EXPERTISE AND SERVICE, AND MANNER OVER THE PHONE WAS EXCEPTIONAL. HIGHTLY RECOMMENDED - PLEASE MAKE HER THE MANAGER/ASSISTANT MANAGER! DR MOTARA 0731400444 ...
I posted messages on Telkom's Facebook and Twitter pages yesterday evening, enquiring about the ADSL outage affecting Brackenfell area since 31 December 2013. I received responses this morning, asking me to send my phone number, which I did. I received a response from 'ML' that they will ...
Signed contract for 10GB about 2 months ago. When doing this I asked if I can upgrade if data is insufficient and the response was yes. Terms and conditions: Upward Migrations: An upward migration refers to the scenario when the subscriber wishes to move to a package of a higher subscription than ...
Today I called the 08180 number and was told that the account was closed on the 24th December but I have not yet been advised when my monies will be refunded back to me. Please advise urgently ...