Telkom line was struck by lightning on the 13th December 2013. Received three reference numbers but no technician came out yet. We have to pay the full month's bill ...
Logged online call will Telkom 26/12/2013 due to no dial tone on phone. No update from Telkom. Phone again 31/12/2013 - told 8 days to look at fault as all technicians on holiday. Asked to escalate to a supervisor was cut off by technician. Extremely rude - now without service I am paying for as ...
On 30th November, I had to have our faulty line diverted to our other number. We are an emergency services company and we could not receive calls. I sent a few emails to Telkom asking for the special form that needs to be filled out in order for the call divert/call forwarding to be activated. I ...
For the duration of our contract. Telkom has been unable to correct the problem of a faulty and slow ADSL connection, I have a 10 mbps do broadband package 4, which has never since the speed upgrade from 4mb actually operated at 10MB. The line operates during the day at 512 Kbps and during the ...
My accounts were combined without my approval. I have been phoning Telkom since 27 October 2013 and to date the matter has not been resolved. I spoke to Leepo, Trish (Supervisor), Trish's Manager and Thabo called me on 02 December 2013 and he promised heaven and earth in terms of resolving the ...
Fault was booked with Telkom on the 12 December 2013 for the land line that stop working and was given this reference number 1289CRZ171213 for 0119328578 and promised to resolve the problem as the matter of urgency. Unfortunately the matter has still. Not being resolved ...