This is my second post I still have had no one to fix my internet or phone. My business is still without any connectivity. Lovely reply but NOTHING came of it. I have phoned you now more than 15 times. I have spent hours on the phone with Koketso, Veliswa, Jarred and plenty more call centre agents ...
Our telephone line and ADSL line is registered in my wife's name. She's been fighting with the Gateway (Durban North) branch of Telkom for nearly 5 weeks. First our ADSL ine went off then after numerous empty promisses and SMS's about how it's fixed this and that we now sit without telephone and ...
We run a business, phone line went faulty on 11-12-2013 and was reported to the telcom call centre.reported a further 3 times with no responce or repair of line. Took matter up with telcom office in pinecrest centre on 3 occasions. Technician contacted me and said there wasn't anything wrong with ...
My Husband and I took out an 8ta contract over two years ago. In September 2013, the contract expired and I contact them to find out what the correct procedure is. The first gentleman who helped me was very polite and he gave me the e-mail address. He spelled it for me and sent the e-mail whilst he ...
I reported my land line 9 days ago-but it is down for 3 weeks now i still pay yhe monthly line rental-still no service-23CTK261213 ...
I reported my ADSL line fault on the 13th/Dec/2013. And Telkom call centre confirmed that it is a fault on Telkom side. The fault had been escalated and then closed with the fault unresolved. The same fault has been escalated the 2nd time on the 28th/Dec/2013 after I called. I phoned the call ...