In March 2012 I asked Telkom to stop my telephone line as i am moving to an area without any infrastructure... such as Telkom lines. They continue to debit my cheque account with debit order. Started of at R300.00 p.m Which increased to R400.00 and eventually i've been paying R600-R700.00 per month ...
Reported an issue with the line on 29/12. Was cut off before a reference number was provided. Reported the issue again on 30/12. Telkom admitted an issue at the exchange. Still no feedback and keep getting cut off when requesting feedback. ...
I have been battling with my ADSL line for the past two weeks. Telkom Service is absolutely useless!! Paying for the fastest ADSL available and the spreed is terrible. That is when the service is available. Mostly NO service. What is happening with our country? It is just too easy to be useless, ...
Our business ADSL line has not functioned properly since1 December 2013 (Fault Reference 287CRK011213). Now it is not even functioning at all (No Synch). We cannot even use the line for calls the noise has gotten so bad. I have called about 20 times since and keep getting told it is being ...
Today I called Telkom complaining about my new 10meg uncapped being slower than my 4meg uncapped. The ports were recreated and it made no difference so then the consultant put me through to a specialist who then could not help and she put me through to a specialist. Once I explained the issue it ...
I logged a fault at one thirty today. At two thirty I got an sms to say the fault had been logged. A few minutes later the technician arrived. He battled in the hot sun but had sorted out my problems (including digging up cables) by five to four. He was very helpful and polite. I am extremely ...