Phoned 10210, and sat in the queue on hold on your IVR for almost 100 minutes (98 to be exact), before getting a consultant who could not help me, and put me back in the queue. After 1h46 minutes, I finally got through to Bugela in DSL support. What happened to the call back feature? I've been ...
Utterly Disgusted: I was only reconnected with the WRONG DATA PACKAGE. I requested the month to month 3G and have been given a 10G 10G. I am not paying for this. I need to know the following: 1. Is this over 24 months or month to month? 2. I asked for 3G at R129, SO why the above? I will not pay ...
I had a billing query so called 0860 100 553 the number listed on the account and website. on calling got a message saying the number had changed and to call 10215. guess what/ another message to say number had changed and to call 10210. eventually called that number and after 10 minutes of ...
Telkom is busy upgrading all lines to Fibre Optic Cables in Ferndale, Randburg. My Business Primary Lines has been DEAD since 20 Dec 2013, Bulk Problem. I have reported it last week from my Cellphone. A very helpful Operator assisted me, Ziyanda, she made enquires and said Alfred will phone and ...
After being stuffed around for two hours on the phone by various departments i got through to Tahira who was friendly efficient and was able to help me! One highlight in the dark dark cloud that is telkom! Give that woman a raise! ...
After numerous other excuses Telkom now says they will not provide us with an adsl line as there is too much cable in our area . but my neighbours have phones, adsl etc . there is even an old line running to our house . all telkom poles run through the back of our property, they are unwilling to ...