I get an sms this morning advising me that my business lines have been suspended and a payment is due. My payments as per the invoice are due on the 27th of each month. I call and speak to Mpho Hlubi who tells my credit limit is over by R 316.00 - I offer to pay the amount and she says I must pay R ...
It has been 3 months since we have being contacting Telkom regarding installation of 2 ADSL lines and 3 Landlines to our Business and have been sent from pillar to post. About a month ago there finally arrived but only to install 1 ADSL line and 1 Land-line. When we followed up on this we were told ...
Phoned 10210, and sat in the queue on hold on your IVR for almost 100 minutes (98 to be exact), before getting a consultant who could not help me, and put me back in the queue. After 1h46 minutes, I finally got through to Bugela in DSL support. What happened to the call back feature? I've been ...
Utterly Disgusted: I was only reconnected with the WRONG DATA PACKAGE. I requested the month to month 3G and have been given a 10G 10G. I am not paying for this. I need to know the following: 1. Is this over 24 months or month to month? 2. I asked for 3G at R129, SO why the above? I will not pay ...
I had a billing query so called 0860 100 553 the number listed on the account and website. on calling got a message saying the number had changed and to call 10215. guess what/ another message to say number had changed and to call 10210. eventually called that number and after 10 minutes of ...
Telkom is busy upgrading all lines to Fibre Optic Cables in Ferndale, Randburg. My Business Primary Lines has been DEAD since 20 Dec 2013, Bulk Problem. I have reported it last week from my Cellphone. A very helpful Operator assisted me, Ziyanda, she made enquires and said Alfred will phone and ...