On 13/12/13 my folks ordered an uncapped ADSL line. The wrong line was installed ie: capped 5Gig. Line was then changed to uncapped but hasn't worked since changed. Technician came out, tested, left saying all in order, however line only works intermittently. The internet light and ADSL light on ...
It has been 3 weeks to this day since ive reported my fault, i have escalated the matter 3 Times already, and been promised via a supervisor Donald that he will look up on the matter and call me, which obviously was a LIE. I phoned again 10210, and they tell me that a technician hasnt been ...
I have been reporting the fault 27CEK06114 on tel line o446912756 since Monday 06 jan 2014. Nothing has been done and no feedback has been given re the problem. Please give me some feedback CW Erasmus cell 0824436585 e-mail: [Email Removed] ...
I have been struggling with Telkom for over 3 weeks now. My internet line keeps desyncing itself and goes on for hours at a time where I sit without any internet, every time I call the call center, and only IF THEY PICK UP, they only do a port reset and tell me its working now, but yet again, the ...
On Friday 10 January 2014 at 16H00 a freak storm caused havoc at our home. It caused 2 trees to fall on the telephone line and to break the line. I reported the problem on Telkom's website at 17H00. What a surprise to have them fixing the line at nine Saturday morning. This was a very pleasant ...
I have logged a report before, and they responded on this platform, but thats where it ended. I have done the online tracking of my order twice with no response. What do these people do all day long. You drive and see telkom bakkies all over our area, but they cant get back to you regarding a line ...