To whom this message gets to. After finally receiving my ADSL line a month after first talking to the agent, it worked for a grand total of 5 days before the line went out. I tried logging a fault, but was told the system showed that my line was "under construction". Yesterday, I received ...
Our internet line has been down since the 24th December and having called the support number several times nothing has been done regarding it. The last lady we spoke to said "it is with the technician dept and they are aware there is a fault and apologize for the inconvenience" As a ...
I have been called twice in 7 days by Telkom and have previously told Telkom (probably 5 times) to remove me from their database. I am deregistered from the DMASA, yet, I am still getting spammed by Telkom trying to sell me stuff. I have no way to COMPLETELY opt out. Seriously, how many times do ...
I have had no ADSL service since november 2013 (ref#603CWK061113) I requested a cancellation on the 17th November and was assured it would be cancelled by December 17th 2013. The line has still not been cancelled nor has the fault been fixed. After about 3 different requests to log a billing ...
I had a Telkom technician out on the 7th of January in order to install a new landline in my complex where I moved to recently. The technician explained to me that the cables from the exchange (there is a manhole in our yard) into the house had been damaged and that I needed to get it sorted out ...
I have reported my service out of order on the 9th of January, via SMS service. Recieved a sms with a reference nr and since then nothing... And trying on 10210 to speak to an operator is like looking for a pot of gold at a rainbows end. Current status for Fault 307CEK090114 : Open Progress Comment ...