I would like to bring to your attention the extremely poor customer service I experienced at the Telkom walk in centre in Phoenix Plaza from a specific staff member by the name of Malcolm. My experience with him shows that he is rude, arrogant and unhelpful due to the following reasons: 1. He ...
I am being billed for an ADSL service that is almost non existent. I reported the initial fault in August last year, and this has still not been resolved. I am only able to use the service for between 5 and 15 minutes, whereafter the line completely drops, and either becomes non-existent or is so ...
We applied for a landline, together with ADSL. Telkom out of their own initiative decided they are going to put us on a 12 month contract which we didn't sign up for. After several calls and reference numbers, they called us and said the will cancel the contract, and give us discount on the line ...
My name is Lebo and I hereby want my Telkom Business Line cancelled effective immediately for line number: 012 4800 340, business registration: 2013//07 I have not been able to utilize my internet connection since early Dec. Initially due to cable as per Telkom, subsequent to the restoration of the ...
I have called the accounts line as I am dealing with a decease Estate of a client that has an account with Telkom. The phone just rings and rings and rings. I will never join Telkom as a client because their service. ...
We applied for a land and fax line for our company last year July. I applied online and received a mail from Carmen with some info. She Processed our order and we had to pay R700 per line. The payment was made on 8/8/2013. On 19/8/2013 I asked about the progress and she replied that our order was ...