Telkom is taking me for a ride, they have been chatging me for a 10meg libne speed while my area only supports 4 meg I downgraded to a 4 meg a week ago, was told the downgrade order will take a maximum of 72 hours its been over a week and telkom has yet to downgrade my line, I have phoned ...
After how many phone calls regarding my line move was I told sorry no ports. No one but no one bothered to come back to me. Are you guys so self assured in your monopoly of telecommunication that the average Joe does not matter. You quick to take our money but very slow on service. I have ...
I reported a fault on my. Internet. To the dsl technical fault call center. Which they told me its a problem on my line and. Will dispatch a tecnichian to check out the problem its been nearly 2 weeks and several phone calls and problem also been escalated as urgent. It fell on deaf ears no ...
I tried to move my home and ADSL line to my new address when I moved. A technician came out and could not find the pipes to install the Telkom cables. He advised that I log a new call once we have the pipes. I have now located the pipes and despite logging calls on the Telkom website, calling the ...
My phone and ADSL line went down on 25 November 2013. We sent an SMS reporting the fault and never heard back again. I eventually visited the Telkom store at Tygervalley and was pointed to a telephone and told to speak to the faults department. Faults advised they were sending a technician but I ...
Our fixed line just stopped working over a month ago (no dial tone anymore and when you call it it says 'the number you have dialled does not exist'). I called the call centre early in January to report the fault. I was assured it would be fixed within 4 working days. I received an SMS that they ...