I have been paying for call line identity for years now. The last eight months have been a nightmare. I have logged a fault online (Telkom website) many times. I would say about 8 times. I am given a reference number and then I get feedback that the fault has been repaired which it has not. In our ...
About 2 weeks ago my telephone line went dead, this fault has been logged multiple times with Telkom's "technical" department, and every time they come back stating that the fault has been resolved but obviously this is not the case. Today I received yet another text message informing me ...
Transfered account holders name, than Telkom cancelled the one email address completely without any permission, wich is a very important and primary email address whereby all our necessary document are send at. This happened after we made various calls and visited two brances, they said everything ...
At the end of November 2013 I placed an order with Telkom for a landline, to ultimately get ADSL. I soon followed up the first week of Dec, and was told due to a lack of infrastructure in my area (Bedfordview) that they would only be able to install in 30 days. Which I was fine with. The end of Dec ...
I've requested a fixed tine installation from telkom in des2013 and I'm still waiting ..two days ago in got an sms stating tekom will come and install the line on the 22jan2014 and it is an all day appointment ..so my wife took off from work today and they did not show up. I'm very disappointed why ...
My husband cancelled our account since we had to move. After our move we now want to reconnect, and found out that Telkom never allocated our last payment, and also have as marked as not cancelled in the right amount of time - we gave notice of cancellation 1 and a half month before we wanted it ...